A NSW Government Summer Skill Initiative Course
Statement Of Attainment In Individual Support (Communication And Empowerment Of Older People)
This course provides foundational skills and knowledge required to communicate effectively with clients, colleagues, management, and other service providers in the community care sector. In addition, the course provides the skills to provide individual support services in a manner that focuses on improving health outcomes and quality of life for older people, using a person-centered approach.
- Communicate with and support older people and overcome barriers to communication such as deteriorating eyesight, hearing, or speech
- Promote health and re-enablement of older people including how to encourage clients to take control of their own care
- Enhanced career opportunities for entry level roles as community care and personal care workers, particularly for older clients
- Access to experienced trainers and community sector experts