Online Service Standards

South Coast Community College offers a number of courses that require the student to engage in an online component either to complete pre-course learning or to manage learning and document assessment.
The following standards outline what you as a South Coast Community College student can expect when engaging with our online learning and/or assessment activities.

Student Support and Engagement

  • South Coast Community College provides access to online portals for the completion of limited pre-course learning. If this learning applies to your course you will receive your login details when you are enrolled as a student.
  • The South Coast Community College Student Engagement and Outreach Officer is available in office hours to assist you with the online component of your learning if you require assistance.
  • For technical support with the platform you are linked to, please contact the Student Engagement and Outreach Officer in office hours.
  • South Coast Community College may ask you for feedback from time-to-time through surveys, however if you have feedback or concerns at any time, you should contact your trainer/assessor in the first instance, or contact the College directly using the method that suits you. You may phone us on 02 4472 9202 or via admin@southcoastcolleges.edu.au
  • Collaborative learning opportunities may be provided to you so you can interact with fellow students through the creation of online group discussion forums.
  • As a student, if you are identified as not engaging in your online course you will be contacted initially by your trainer/assessor.
  • South Coast Community College has laptops for loan until you can purchase your own. If you have not used computers or are simply not yet confident using them for your learning, your trainer will spend time with you on your first day orientating you to the use of the laptop and the online environment. If this still proves to be overwhelming, you may wish to undertake some fee-free Tech Savvy training or access our Student Hub on your training days to obtain assistance.

Learning with Digital Technology

  • As part of our application process we will assess your digital literacy skills to ensure you get the maximum experience from our online resources. If we identify a need for further development of your digital literacy skills, we will discuss these options with you.
  • Following enrolment, you will be provided with an online induction to the learning platform by the Student Engagement Officer.

Learning and Assessment

  • Learning and assessment is optimised using various formats of activities and tasks.
  • Learning and assessment tools in the online environment are subject to the same quality reviews as other learning resources and assessment tools.
  • Practical skills will be assessed through face-to-face observation or video, and must be arranged with the trainer/assessor.
  • Assessment tasks will be marked and feedback provided to you within 10 business days from completion and upload of assessments.

Trainers and Assessors of Online Learning

  • South Coast Community College is committed to ensuring trainers and assessors using the online environment have the required skills to deliver an engaging learning experience.
  • South Coast Community College provides regular professional development for its staff in online learning.

NSW Smart & Skilled Subsidies

NSW Smart and Skilled is the funding program in NSW for Vocational Education and Training (VET).

NSW Smart and Skilled provides financial assistance to help people in NSW get the skills they need to find a job and advance their careers.

It provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.

The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills.

To be eligible for NSW Smart and Skilled funding you must be:

  • 15 years old or over, and
  • no longer at school (except for registered home schooled students), and
  • living or working in NSW (or an Aboriginal or Torres Strait Islander person living in specific NSW border areas), and
  • an Australian citizen, New Zealand citizen, Australian permanent resident, humanitarian visa holder or a partner visa holder whose sponsor is a humanitarian visa holder

For more information visit: Smart and Skilled Website

The amount of subsidy and the student fee will be determined by the NSW government after our enrolment officer at South Coast Community College has received your enrolment application. You will be advised of any student fees prior to enrolment.


Smart and Skilled Concession Fees

A concession fee is a discounted fee for a student who is eligible for Smart and Skilled funding and is a student who receives a specified Commonwealth Government benefit or allowance enrolling into a qualification up to and including Certificate IV.

The concession fee is also available to a student who is a dependent of a person receiving a specified Commonwealth Government benefit or allowance.

Eligible benefits or allowances include:

  • Age Pension
  • Austudy
  • Carer Payment
  • Family Tax Benefit Part A (maximum rate)
  • Farm Household Allowance
  • Parenting Payment (Single)
  • Jobseeker Payment
  • Veterans’ Affairs Pensions
  • Special Benefit
  • Veterans Children Education Scheme
  • Youth Allowance

Fee Free Training

Fee Free training can be offered to students who are eligible for Smart and Skilled funding and is a student who falls into one of the following categories:

  • an Aboriginal or Torres Strait Islander person
  • a student with a disability
  • a dependent child, spouse or partner of a recipient of a Disability Support Pension
  • a refugee or asylum seeker (and eligible partners) – for training up to and including Certificate IV

Fee Free Scholarships

A student who is eligible for Smart and Skilled funding and is enrolling in a full qualification up to and including Certificate IV may be eligible for a Fee-Free Scholarship if they can provide the required evidence that they:

  • are aged between 15 and 30 (inclusive) at the start date for training and eligible for a concession fee (Commonwealth Government benefit), or
  • aged between 15–17 years and currently in out-of-home Care, or
  • aged 18–30 years and previously in out-of-home care, or
  • aged 15 years and over experiencing domestic and family violence

ACE Program Funding

You may be eligible for ACE funding for your course at South Coast Community College.

To access ACE funding, you need to be experiencing a barrier that is impacting your ability to study or gain/maintain employment.

Eligibility requirements:

You must be:
a) an Australian citizen, New Zealand citizen, permanent resident, humanitarian visa holder, or be an eligible asylum seeker, and
b) aged 15 years or older, and
c) live or work in NSW, and
d) no longer be at school or equivalent

And also fall into just one of the below categories:

  • an Australian Aboriginal or Torres Strait Islander
  • someone with a disability or is the dependent child, spouse or partner of someone with a disability
  • a recipient of a Centrelink Applicable Benefit, or is the dependent child, spouse or partner of a recipient
  • someone who has a physical or mental impairment
  • someone with low language, literacy, numeracy, and digital skills
  • someone who identifies as culturally and linguistically diverse (CALD)

You may also be eligible if you are:

  • Unemployed
  • Underemployed (working less than 25 hours per week)
  • Returning to the workforce after a gap of 12 months or more
  • Looking to reskill or upskill due to unforeseen circumstances such as COVID-19 impact, industry closure, recovery from illness or mental health, or are aged 55 years or older
  • Affected by economic disadvantage or personal circumstances
  • Aged 15–24 years and at risk of not otherwise progressing to further education, training, or employment
  • Have not achieved Year 12 or equivalent

TSB Funding Eligibility

You may be eligible for TSB funding if you do not meet other funding criteria under the ACE program and are either:

  • the owner of a small business*, or
  • an employee of a small business* or not-for-profit organisation.

A small business is an enterprise with: less than 20 full-time equivalent (FTE) employees; or, less than 200 FTE employees if the enterprise’s primary operations is in a Regional or Remote Location.

Evidence Required:

  • If you are an employee: letter from the employer confirming employment and that the employer meets the definition of a small business or is a not-for-profit
  • If you are the owner of a small business: statement confirming the business meets the definition of a small business

How to confirm your eligibility for funding

Once you have completed your enrolment application, an enrolment officer at South Coast Community College will evaluate your eligibility and advise you of the outcome.

You can also complete your enrolment online to confirm your eligibility. Select the course you wish to confirm eligibility for and click to contact us or complete the Funding Form + enrolment form

📝 How to Apply

  1. Choose your course.
  2. Fill in an enrolment form.
  3. Our admin team check your eligibility.
  4. We confirm your fees and student support preferences.
  5. Start orientation/induction and learning! 🎉

Apply online: select your course and click to complete the Funding Form + enrolment form


South Coast Community College – helping you learn, work and grow.

If any information or service is inaccessible or you are experiencing problems accessing content for any reason, please
contact us on 02 4472 9202 or via admin@southcoastcolleges.edu.au

Disclaimer:
This post and other information on this website has been drafted with the assistance of AI and has been reviewed, edited and approved by South Coast Community College for accuracy and compliance.